Managing knowledge workers

"Knowledge workers are not just employees in high-tech companies. People in advertising agencies, consulting companies, financial institutions - anyone who uses their head more than their hands to create wealth - are all knowledge workers." "Managing Knowledge Workers provides practical strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital."--Jacket.