People Express covers all the key aspects of people management, particularly the rapid changes of recent years as skill requirements have grown and the concept of intellectual capital has taken hold. Examples and lessons from some of the world?s most successful people businesses, including IBM Europe, Southwest Airlines and Parker Hannifin, and ideas from the smartest thinkers, including Jeffrey Pfeffer, Mark Huselid, David Ulrich and Leif Edvinsson.
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